Stripe Fee Auto-Recording

Stripe Fee Auto-Recording

Overview

When a donor gives online through Stripe, the gross amount they donated and the amount that lands in your bank account are not the same number. Stripe deducts a processing fee before depositing the rest. If you only record the net deposit, your books will understate both your gross giving and your processing-fee expense.

TimelyChurch automatically records the processing fee as a separate expense on every online Stripe donation, so your books always show:

  • The gross donation as income (matching what the donor's receipt and statement say).
  • The processing fee as an expense (so it shows on your P&L).
  • The net deposit as the cash that actually arrived in the bank.

This is automatic for any church that has connected a Stripe account, and the same fee-posting logic also runs when you import a Cash App / PayPal / Stripe CSV in the Transactions screen.

How It Works

When a donation is taken through your connected Stripe account, TimelyChurch records the processing fee withheld from that gift -- standard US card pricing, 2.9% + $0.30 -- on the donation record. At the moment the donation is recorded, TimelyChurch posts a matching expense transaction for that fee.

Specifically:

  1. A donor donates $100 online.
  2. TimelyChurch records the gross of $100, calculates the fee (2.9% + $0.30 = $3.20), and treats the net as $96.80.
  3. TimelyChurch records:
    • An income transaction of $100 to your giving fund/account (the gross donation).
    • An expense transaction of $3.20 to your processing fee account.
  4. Your Income Statement now shows $100 of giving and $3.20 of processing-fee expense, and the net of $96.80 is what reconciles against the bank deposit.

Note: The fee TimelyChurch records is the standard 2.9% + $0.30 per card gift -- the amount kept back from that gift before it is paid out to your bank -- so the gift minus the recorded fee matches what reaches your account.

The Processing Fee Settings

Processing-fee posting is configured on the Finance Settings page, under Payment processor fees. There are two settings that work together:

  • Processing Fee Category — the expense category fee transactions are tagged with (so the fee shows up correctly in your category-based reports).
  • Processing Fee Account — the expense account fee transactions are posted to.

The Finance Settings page showing the Payment processor fees section with the Processing Fee Category and Processing Fee Account dropdowns and the Save settings button

What happens if you don't set the account

You do not have to set the Processing Fee Account before going live. If you leave it blank, TimelyChurch will auto-create an expense account called "Processing Fees" (#5950) the first time a fee needs to be posted, and use that going forward. So fees are never silently skipped.

The Processing Fee Category, however, is worth setting. If no category is selected, fees post with no category and won't show up in your category-based P&L reports. The settings page will suggest a category and flag it if it is not yet set.

Setting It Up

  1. Open the Finance Settings page (see "Where to find this" below).
  2. In the Payment processor fees section, pick a Processing Fee Category. If you don't have a suitable expense category yet, create one on the Categories page first (reachable from the Setup ▾ / More ▾ menu in the accounting nav).
  3. Optionally pick a Processing Fee Account. If you leave it blank, TimelyChurch auto-creates Processing Fees (#5950) on first use.
  4. Click Save settings.

Where to find this

The Finance Settings page does not have its own item in the Accounting menus. You reach it from the bank-import review queue on the Transactions screen: when you have imported rows that carry a fee and no Processing Fee Category is set, the queue shows a red banner ("... pending imports carry processing fees with nowhere to post.") with an Open Finance Settings → link that takes you straight there. The same page also holds the Default accounting mode for new members -- see Simple vs. Advanced Accounting Mode.

The bank-import review queue on the Transactions screen with the red banner about processing fees and the Open Finance Settings link

Processing Fees on Bank CSV Imports

The same fee-posting logic runs when you import a bank/processor CSV. When you import a Cash App / PayPal / Stripe CSV in Transactions (via the New Transaction ▾ > Import from CSV menu), each row carries the net amount that hit your account plus the fee that was withheld. On Accept, TimelyChurch:

  1. Creates the income transaction for the gross amount (net + fee), so the donor's giving statement shows the full gift.
  2. Creates a separate expense transaction for the fee, posted to the Processing Fee Account and tagged with the Processing Fee Category from your settings.

This way your books follow standard bookkeeping practice: the donor sees the gross gift, your P&L shows the fee as an expense line, and the deposit reconciles to the net.

Gross vs. Net Reporting

This is the practical reason the auto-recording matters. With it in place:

  • Gross giving reports — The Income Statement, Treasurer's Report, and donor giving statements all show the donor's actual gift (e.g., $100), not the net (e.g., $96.80).
  • Donor receipts and statements — Acknowledgments are based on the gross amount, which is the correct IRS-recognized contribution amount.
  • Expense reports — Online giving processing fees show as a real expense, so your board can see the cost of accepting online donations alongside other operating expenses.
  • Bank reconciliation — The net amount that deposits matches the gross income minus the fee expense for that period, which is exactly what the bank statement will show. Reconciliations land cleanly.

Without auto-recording you would either record only the net -- understating both gross giving and the fee expense -- or look up and enter every fee by hand. TimelyChurch handles it for you.

Manual Processing Fee on Other Donations

For donations entered manually that came through a different processor (PayPal, Square, Cash App), the Record Donation form (Giving > Add giving) includes a collapsible Add processing fee option. Expand it, enter the fee, and TimelyChurch creates the same kind of paired expense entry, posted to the same processing fee account. A processing-fee field is also available on the manual New Income entry from the Transactions screen.

The Record Donation form with the processing fee section expanded, showing Gross Amount, Processing Fee, and Net Amount

The Stripe and CSV-import paths handle the automated cases. The manual Processing Fee field handles every other path. Both post to the same processing fee account so your fee expense is consolidated. See Recording Transactions.

Best Practices

Set the Processing Fee Category early. The account auto-creates itself, but an unset category means fees post uncategorized and drop out of your category-based P&L. Set it before you go live with online giving or your first CSV import.

Use a single dedicated account. Don't split processing fees across multiple accounts (one for Stripe, one for PayPal, etc.) unless you have a specific reporting reason. Consolidating to one expense account makes year-over-year comparisons easier.

Watch the fee percentage over time. Check the processing-fee line on your Income Statement every quarter. If fees are creeping up as a percentage of giving, it may be a sign to look at how your church is collecting gifts.

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