Setting Up Your Church Profile

Audience: This article is for church administrators.

Your church profile contains the foundational information that appears throughout TimelyChurch -- on public pages, in email communications, and in the admin panel header. Keeping this information accurate ensures your congregation and visitors always have the right details.

Accessing the Church Profile

1. Navigate to Settings in the left sidebar.
2. Select the Profile tab (this is the default tab when you open Settings).

Basic Information

The following fields are available on the Profile tab:

• Name (required)
• Email (required)
• Phone
• Website
• Address
• Description ("About Your Church")
• Timezone (required)
• Logo (Pro plan)

There is no separate "Tags" or "keywords" field on this tab. (Some legacy mockups may have shown one — it is not present in the current build.)

Church Name (Required)

The official name of your church. This name:

• Appears in the admin panel header and navigation
• Is displayed on all public-facing pages
• Is used in email invitations sent to team members
• Automatically generates your URL slug (e.g., "Grace Community Church" becomes grace-community-church)

Contact Email (Required)

The primary email address for your church. This is used for:

• System notifications
• Display on public pages (if public sharing is enabled)
• Reply-to address for automated messages

Phone Number

Your church's main phone number. Enter it in a standard format such as (555) 123-4567.

Website

Your church's external website URL. Include the full address starting with https://.

Location & Details

Address

Your church's physical address. This can be displayed on public pages and is useful for visitors finding your location. You can enter a multi-line address:

123 Main Street
City, State 12345

About Your Church

A brief description of your church, its mission, and values. This text may appear on public-facing pages such as your church schedule page or member portal.

Timezone (Required)

Select the timezone where your church is located. This setting affects:

• How dates and times are displayed throughout the system
• Scheduling for lessons, events, and services
• Notification delivery times

TimelyChurch supports timezones across the United States, Canada, Europe, and Asia Pacific regions. Common options include:

• Eastern Time (ET) -- America/New_York
• Central Time (CT) -- America/Chicago
• Mountain Time (MT) -- America/Denver
• Pacific Time (PT) -- America/Los_Angeles

Tip: If your church recently changed locations across timezone boundaries, update this setting right away. All future schedules and events will use the new timezone.

Church Logo

Upload your church's logo to brand your TimelyChurch experience. The logo appears in the admin navigation, on public pages, and in check-in label printing.

Requirements:

• File type: PNG or JPG
• Maximum size: 2 MB
• Square images work best, but the system preserves aspect ratio for non-square logos

To upload a logo:

1. Click the Choose file button in the Church Logo section.
2. Select your image file.
3. The preview will update immediately.
4. Click Save Changes to finalize.

To remove a logo:

1. Click the red X button on the current logo preview.
2. Confirm the removal when prompted.

Note: The Church Logo feature requires a plan that includes Custom Branding (Pro plan and above). If you are on a Starter or Growth plan, the logo section will show a prompt to upgrade.

Support Verification

The Profile tab also includes a Support Verification section with two important identifiers:

Church ID

A unique numeric identifier for your church account. You may be asked to provide this when contacting TimelyChurch support. Click the copy button to copy it to your clipboard.

Support PIN

A 6-digit PIN used to verify your identity when contacting support. This PIN:

• Is unique to your church
• Should never be shared publicly
• Can be regenerated if you believe it has been compromised

To regenerate your Support PIN:

1. Click the refresh icon next to the current PIN.
2. A confirmation dialog will appear warning that the old PIN will be invalidated.
3. Click Regenerate PIN to confirm.
4. Your new PIN will be displayed and the old one will stop working.

Important: Only provide your Support PIN to verified TimelyChurch support staff. Never share it in public forums, social media, or unsolicited emails.

Saving Your Changes

After making changes to any fields on the Profile tab:

1. Review your changes.
2. Click the Save Changes button at the bottom of the page.
3. A success message will confirm your profile has been updated.

If you want to discard your changes, click Cancel to return to the dashboard.