Viewing Giving History

Viewing Giving History

The My Giving page -- "Your giving history, recurring gifts, and statements." -- lets you view a complete record of your donations to the church. You can see your year-to-date and lifetime totals, which funds your gifts went to, manage any recurring (automatic) giving, and download your year-end statements.


Accessing Your Giving History

  1. Log in to the Member Portal.
  2. In the sidebar, click My Giving.

Note: If you don't see My Giving in your portal sidebar, you may not be signed in to the right church portal, or your church may not have giving features turned on. Contact your church office if you expect to see it and don't.


Understanding the My Giving Page

This Year at a Glance

At the top of the page, a summary card shows your year-to-date giving for the current calendar year, how many donations you've made, and your Lifetime total -- for example "12 donations · Lifetime $2,400.00". The Give now button on the card opens your church's giving page.

Recurring gifts

If you have any active or past-due recurring gifts set up through the church's online giving, they appear under Recurring gifts. Each one shows its amount, how often it is given (Weekly, Monthly, or Yearly), the fund it supports, and its status (Active or Payment Failed), with buttons to Update Card or Cancel it. See Managing Recurring Giving below.

Recent gifts

Your donations are listed under Recent gifts, most recent first. Each entry shows:

  • Fund -- The fund your gift was directed to (e.g., General Fund, Missions Fund, Building Fund). A gift split across several funds shows Multiple funds.
  • Date and method -- When the gift was recorded and how it was given (for example, cash, check, or card).
  • Amount -- The total amount of the gift.
  • A Weekly, Monthly, or Yearly label on recurring gifts.

Note: Refunded donations are not shown in your giving history, so your on-screen list matches your official statement.

The list is split into pages; use the page navigation at the bottom to see older donations.


How Donations Are Recorded

Donations displayed in your giving history come from a few sources:

  • In-person gifts -- Cash or check donations recorded by your church's finance team.
  • Online giving -- Donations you make through the church's online giving page. Card gifts typically appear within a few minutes.
  • Recurring gifts -- Automatic donations on a weekly, monthly, or yearly schedule.

Note: If you believe an in-person or check donation is missing from your history, contact your church finance office -- only they can add or correct manually-recorded donation records.


Managing Recurring Giving

If you have one or more recurring (automatic) gifts, you can manage them yourself from the My Giving page -- no need to call the church office.

Updating Your Payment Method

If your card on file has expired or you want to switch cards:

  1. On the My Giving page, find the gift under Recurring gifts and click Update Card (or use the Update Payment Method button at the top of the page).
  2. You'll be taken to a secure Stripe page to enter your new card details.

Note: If a recurring payment fails, that gift is flagged Payment Failed -- "Your last charge couldn't go through. Update your payment method to keep your gift going." -- with an Update Card Now button.

Cancelling a Recurring Gift

  1. Find the recurring gift under Recurring gifts and click Cancel.
  2. Confirm: "Cancel your recurring gift? Your future scheduled donations will stop. Past gifts are unaffected."

Cancelling stops all future scheduled donations for that gift. Gifts you've already made are unaffected, and you can start a new recurring gift at any time.


Using Giving History for Tax Purposes

Your giving history serves as a convenient reference for tax preparation:

  • The year-to-date figure shows your giving for the current year.
  • Individual entries provide the date and amount of each contribution.
  • Fund names help you identify how each gift was designated (consult your tax advisor for specifics on deductibility).

Downloading Your Year-End Giving Statement

You can download your own giving statement directly from the portal -- no need to contact the church office:

  1. On the My Giving page, find the Statements section.
  2. Each year that has at least one recorded gift is listed (for example 2026 Statement) -- statements are available for the current year and up to two prior years.
  3. Click the year you need. Your browser downloads a year-end giving record.

If your tax preparer needs additional language or detail, contact your church office for a customized statement.


Frequently Asked Questions

Q: Can I download or print my giving history? A: Yes -- in the Statements section, click the year you need to download a year-end statement. You can also print the on-screen list directly from your browser.

Q: Why does my giving history not show a donation I recently made? A: Online card gifts usually appear within a few minutes. In-person and check gifts appear once your finance team records them. If a donation has been missing for more than a few days, contact your church finance team.

Q: Can I see giving history from previous years? A: Yes. Your complete donation history is available in the Recent gifts list. Downloadable statements are offered for the current year and up to two prior years; for an older year, contact your church office.

Q: Can I cancel or change a recurring gift myself? A: Yes. Any active recurring gift can be cancelled, and its card on file updated, directly from the Recurring gifts section of the My Giving page.

Q: Is my giving information visible to other members? A: No. Your giving history is private. Only you and the church staff whose role lets them see donors can see your donation records.

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