Member Portal Overview
The Member Portal is your personal hub for staying connected with your church. From here you can view upcoming events, read announcements, manage your family, send messages, submit prayer requests, and much more -- all from any device.
Logging In
Your church provides a dedicated login page. There are two ways to sign in:
Magic Link (Recommended)
- On the login page, make sure the Magic Link tab is selected.
- Enter the email address your church has on file for you.
- Click Send Magic Link.
- Check your inbox for an email from your church. Click the secure link inside to be signed in instantly.
Tip: Magic links are the easiest way to sign in because you do not need to remember a password. Each link is single-use and expires after a short time for security.
Email and Password
- Select the Password tab on the login page.
- Enter your email address and password.
- Click Sign In.
If you have forgotten your password, click the Forgot Password link beneath the sign-in form to receive a password reset email.
Creating an Account
If your church allows self-registration, you will see a Register link on the login page. Fill in your name and email to create a member account.
What You See After Logging In
Once you sign in, you are taken to your Dashboard. The dashboard is a personalized overview of what is happening at your church. Here is what it includes:
Welcome Banner
At the top of the dashboard you will see a personalized greeting with your first name and a link to view your profile.
Upcoming Events
A snapshot of the next several upcoming public events at your church, including dates, times, and locations. Click any event to view its full details or register.
News and Announcements
Recent announcements from your church leadership. Pinned (important) announcements appear first. Click any announcement to read the full text and leave a comment.
Prayer Wall
Active prayer requests from the church community. You can read requests, indicate that you have prayed for someone, and submit your own prayer requests.
Family Members
If you are part of a family in the system, you will see your family members listed on the dashboard with quick links to manage your household.
Navigating the Portal
The portal uses a single sidebar navigation on desktop and a slide-out menu on mobile devices. Your sidebar is a simple, scrollable list of pages -- there are no section headings. The exact links you see depend on which features your church has turned on and whether you are on a serving team, so your sidebar may not show every item below.
Pages everyone may see
- Home -- Your personalized dashboard (the page you land on after logging in).
- Notifications -- View system notifications such as event reminders, message alerts, and group updates. A red badge shows how many are unread. See
16-notifications.md. - My Family -- View and manage your family/household members. See
03-family-management.md. - Events -- Browse and register for upcoming church events.
- Prayer Wall -- View and submit prayer requests. See
12-prayer-wall.md. - Directory -- Search and browse the member directory.
- Messages -- Send and receive direct messages with other church members and leaders. Includes replies, reactions, image attachments, and full edit history. See
09-messages.md. - News -- Read announcements and news from the church.
- Pre-Check In -- Check in your family before arriving at church. See
13-pre-checkin.md. - Forms -- View and fill out church forms (volunteer applications, surveys, etc.) and review past submissions. See
14-forms-and-submissions.md. - My Giving -- View your giving history, download contribution statements, and manage your recurring gifts. See
04-viewing-giving-history.md. - Give Now -- A highlighted button near the bottom of the sidebar that opens your church's online giving page so you can start a donation from any page.
Note: "Service Times" and "Our Staff" links in the navigation, when present, take you to your church's public website -- they are not pages inside the portal. Use them to view weekly worship schedules or meet the staff team.
Your account (Profile, Family, Privacy, Activity)
Your personal account settings live on the My Account page, which is split into four tabs across the top:
- Profile -- Edit your personal information, photo, contact details, directory privacy settings, password, two-factor authentication, and notification preferences. This is also where you connect or disconnect your Telegram account (when your church uses Telegram). See
02-managing-your-profile.md. - Family -- View and manage your family/household members. This is the same page as the "My Family" sidebar link. See
03-family-management.md. - Privacy -- Download a copy of your data or request that your account be deleted.
- Activity -- View your check-in and attendance history with streak tracking. See
15-activity-and-attendance.md.
You can reach My Account from the link in the welcome banner on your dashboard or from your name/avatar in the navigation.
For Volunteers and Team Members
If you are on a serving team, you will see additional pages in the sidebar:
- My Schedule -- See your upcoming serving and teaching slots, request a sub, swap shifts, and export to your calendar. See
10-volunteer-scheduling.md. - Lessons -- (Teachers/leaders) Browse the lesson library, assign lessons to your scheduled sessions, or propose new ones. See
17-lessons-for-teachers.md. - Tasks -- Track personal to-dos assigned to you or that you create yourself. See
11-tasks.md. - Availability -- Mark dates you are unavailable, including recurring weekly patterns.
- Team Directory -- Browse the people on your serving teams.
For Group Leaders
If you lead a small group, Bible study, or ministry group, you will also see:
- My Groups -- Manage the groups you lead, view members, record meetings, track attendance, share resources, post group prayer requests, and email the group. See
06-group-participation.md.
Mobile-Friendly Design
The Member Portal is fully responsive and works on phones, tablets, and desktop computers. On mobile devices:
- The full menu collapses into a slide-out drawer you open with the menu button at the top of the screen.
- A bottom navigation bar provides quick access to key pages such as Home, Events, Pre-Check In, and News, plus a More button that opens the full menu.
- You can add the portal to your phone's home screen for an app-like experience (Progressive Web App support).
Two-Factor Authentication
For added security, you can enable two-factor authentication (2FA) on your account. When enabled, you will need to enter a verification code from your authenticator app in addition to your normal login credentials. You can enable, confirm, regenerate recovery codes, or disable 2FA from your profile settings -- see 02-managing-your-profile.md for the full step-by-step.
Logging Out
To log out, open the navigation menu and click Log Out at the bottom of the sidebar. Your session will be ended and you will be returned to the login page.
Need Help?
If you are having trouble logging in or accessing the portal, contact your church office. They can verify your email address is correct in the system and resend a magic link if needed.